Browsing Faculty of Arts & Social Sciences, Law, Business Mgt (FoA&SS / FoL / FBM) by Subject "Star Rated Hotels"
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Drivers of Service Excellence Strategy at Nairobi Star Rated Hotels
(university of nairobi, 2018)The objective of the study was to investigate the drivers of service excellence strategy of Nairobi star rated hotels in the hospitality industry. The research applied a descriptive study design. The study population was ...