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Now showing items 1841-1850 of 1952
Salesforce Motivation Programs and Performance of Distributors of East African Breweries Limited in Mount Kenya Region
(University of Nairobi, 2016-10)
Managing the performance of employees, and eventually of organizations, is one of the most critical issues within the management sciences.Some key factors that affect the effectiveness of targets which are used to gauge ...
Service Quality, Customer Satisfaction and Loyalty in Commercial Banks in Kenya
(University of Nairobi, 2016)
Service firms have increasingly recognized the role of customer loyalty in the creation and maintenance of competitive advantage. Customer loyalty positively influences firm performance. Keeping loyal customers is beneficial ...
Service Quality, Customer Satisfaction and Customer Loyalty in Three to Five Star Hotels in Nairobi
(University of Nairobi, 2016-10)
Businesses world over, whether manufacturing or services aim at delivering core performance objectives namely; quality, time, cost and flexibility. Harrington (2000) defines quality as Meeting or exceeding customer‘s ...
An Analysis of the Long-run Performance of Initial Public Offers and Effects in the Kenyan Stock Market
(University of Nairobi, 2016)
IPO is when a private firm offers or sells its stocks to the general public. It involves a process where entities or firms resolve to modification from a private entity or firm to a public entity. The pricing behavior of ...
School Based Factors Influencing Provision of Quality Free Primary Education in Makindu Sub-county in Makueni County, Kenya
(University of Nairobi, 2016)
The study sought to investigate the factors influencing provision of quality free
primary education in Makindu Sub-County in Makueni County, Kenya. The study
was guided by the following objectives: to determine the extent ...
Organizational Capacity, Strategy Implementation, Competitive Environment and Performance of Companies Listed on the Nairobi Securities Exchange
(University of Nairobi, 2016)
The purpose of this research was to contribute to the extant knowledge on the
relationship between organizational capacity, specifically leadership style and
resources and performance of companies listed at Nairobi ...
Factors Influencing Implementation of Relief Projects in Humanitarian Non-governmental Organizations in Nairobi County
(University of Nairobi, 2016)
This study sought to examine the factors influencing implementation of relief projects in humanitarian non-governmental organizations in Nairobi County. Specifically, to determine how management influence implementation ...
Employee Adaptation to Strategic Organizational Change at the Business Market Department of Telecom Kenya
(University of Nairobi, 2016)
Employee adaptation to strategic change is a critical component when coming up with
strategic change implementation strategies. Many change programs fail due to the fact
that the affected people do not fully adapt to the ...
Assessment of M&e System of the Center for Mathematics, Science and Education in Africa (Cemastea)
(University of Nairobi, 2016-10)
The main objective of this research was to determine the status of the CEMASTEA M&E system and its contributions towards the improvement of the programme. The assessment targeted at: Establish the level to which the system ...
Social Media Tools and Project Performance: the Case of Safaricom Ltd
(University of Nairobi, 2016-11)
In the current global and very competitive business environment, organizations must adapt, and fast to the changing needs and requirements of their customers to remain relevant. To achieve this, organizations must find ...