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Now showing items 1631-1640 of 1778
Customer Relationship Management Strategy and Competitive Advantage in Commercial Banks in Kenya
(University of Nairobi, 2013-11)
The objective of this research project was to investigate the effect of customer
relationship management strategy on competitive advantage in Kenyan commercial
banks. The study adopted a descriptive research design. The ...
The Role of Strategic Alliances on the Competitiveness of Barclays Bank of Kenya Limited
(University of Nairobi, 2013)
As companies face pressure from increased competition, growing product complexity and
shortening product life cycles, many are finding they need to change the way they develop new
technologies, products and services. ...
A Critical Analysis of the Implementation of Migration Law and Regulations in East Africa: the Case of Regulations on Free Movement of Persons
(University of Nairobi, 2013)
This study critically analyzes the implementation of migration law on free
movement of persons in East Africa herein contained in the Protocol Establishing the
East African Common Market. This study recognizes this ...
Semantic Shift in Lumarama: a Lexical Pragmatics Approach
(University of Nairobi, 2013-11)
This study is meant to analyze the semantic shifts in the Lumarama dialect of Luhya language,
based on the lexical pragmatic approach. The study focuses on the types of semantic changes
involved in determining the meaning ...
Supply Chain Performance in Humanitarian Organisations in Kenya
(University of Nairobi,, 2013)
Supply chain performance is critical during emergencies, in an effort to prevent loss of lives and
property. Despite this, many studies have focused on supply chain performance in manufacturing
and commercial organizations ...
Perceived Effect of Retention Strategies on Employees Performance at Imperial Bank Limited, Kenya
(University of Nairobi,, 2013)
Employee retention is critical in most organizations today. This is due to the fact that employee turnover is high as employees look for jobs elsewhere that have offer better packages or employees end up being head-hunted ...
Mergers and Acquisitions as an Entry Strategy by Major Banks in Kenya to Expand in the East African Market
(University of Nairobi, 2013-10)
The major banks based in Kenya have embarked on an aggressive expansion to the East
Africa market with the sole purpose of taping into the larger market. These banks have
adopted different entry strategies in these markets ...
Privatization Strategy and Organizational Performance of Tanzania Railways Limited
(University of Nairobi,, 2013-10)
Tanzania revitalized its economic policies in early 1990s under the World Bank and the International Monetary Fund (IMF) structural adjustment policies that emphasized on free market economy and privatization of state owned ...
The Effect of Financial Innovation on Financial Performance of Deposit Taking Micro-finance Institutions in Kenya
(University of Nairobi, 2013)
Innovation by firms is an important determinant of financial performance and growth. Locally, some researchers have concentrated on financial innovation and financial performance of banks as a topic but overlooked the ...
An Investigation of Factors Affecting Customer Retention in Barclays Bank of Kenya
(University of Nairobi,, 2013-07)
Customer retention has been shown to be primary in firms that practice relationship marketing. Relationship maintenance costs fall as both customer and supplier learn more about each other. In addition, longer-term customers ...