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Adoption and usage of automated teller machine services installed by banks in Nairobi
After decades of its introduction in the developed world Automated Teller Machine services cannot be said to be fully appreciated and used by residents in the City of Nairobi. This study therefore sets out to establish its ...
A survey on the challenges facing the users of automated teller machines in the banking industry in Nairobi
The use of Automatic Teller Machines (ATMs) has become prevalent in the current banking industry. Due to the competitive nature of this industry. almost every bank is embracing ATMs to increase its competitiveness. This ...