Browsing Faculty of Arts & Social Sciences (FoA&SS / FoL / FBM) by Author "Richard, O. N."
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Achieving improved performance through excellent service delivery for companies manufacturing food in Kenya
Richard, O. N.; Peterson, M. O.; Kate, L.; James, N. (Ajbuma, 2022-03-25)The overall objective of this paper was to determine the how improved firm performance can be achieved through excellent service delivery for companies manufacturing food in Kenya. Specifically, the study sought to ... -
Is there any significant effect of business process reengineering strategy on service delivery in the contextualization of food manufacturing companies in Kenya?
Richard, O. N.; Peterson, M. O.; Kate, L.,; James, N. (Ajbuma, 2022-03)The main objective of the study was to determine if there any significant effect of business process re-engineering strategy on service delivery in the contextualization of food manufacturing companies in Kenya. Accordingly, ...