Browsing Faculty of Arts & Social Sciences (FoA&SS / FoL / FBM) by Subject "Benchmarking, Continuous Improvement, Quality, Higher Education"
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A Survey of Benchmarking Practices in Higher Education in Kenya: The Case of Public Universities
(University of NairobiDepartment of Management Science, School of Business, University of NairobiDepartment of Management Science, Narok University College, 2011)Benchmarking has been used as a tool, a methodology and a technique for continuous improvements in sectoral operations to gain and maintain competitive advantage. This was a survey of benchmarking practices in higher ...