| dc.description.abstract | The purpose of this study was to find out the challenges experienced by the Ministry of Immigration and Registration of Persons (MIRP), in the implementation of its strategic objectives and suggest solutions to the challenges. Semi-structured interview guides were used to collect primary data while secondary data was collected from the MIRP website, MIRP Strategic Plan 2008 - 2012 and the Auditor General Report on MIRP. Data was analyzed using the content analysis technique and findings organized in eight thematic areas: Business processes, goals measurement, human capabilities, information and knowledge management, organization structure, organization culture, issue resolution and leadership. The major findings of the study on the challenges of strategy implementation at MIRP were: Business processes were ineffective and inefficient, goals measurement was . unrealistic, human capabilities ~ere not optimized, information and knowledge management was outdated, the organization structure was rigid, issue resolution was slow and the leadership did not inspire a sense of shared vision at MIRP.
The main conclusions were that MIRP had structural and organizational weaknesses and was unable to take advantage of telecommunication advancements. However, MIRP had utilized the government procurement and ethics standards appropriately. The researcher recommends business reengineering processes to address internal weaknesses, training programmes for employees and adoption of modem technology in issue resolution. The researcher suggests that a similar study be carried out targeting junior staff to get their perspective of the challenges experienced in strategy implementation at MIRP. | en_US |
