Supply chain management practices and their impact on performance among humanitarian organizations in Kenya
Abdifatah, Hassan M
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A study was conducted to establish the supply chain management practices and their impact on performance among humanitarian organizations in Kenya. The study had three objectives to achieve: To establish supply chain management practices among humanitarian organizations in Kenya; to determine the relationship between supply chain practices and performance in humanitarian supply chain management and to identify the supply chain management challenges faced by humanitarian organizations in Kenya. The researcher adopted a descriptive research design. The population of the study included the 28 humanitarian organizations operating in Kenya. A census was conducted and data was collected through questionnaires from 21 humanitarian organizations. The data was analyzed and presented in tables, graphs and charts. A regression analysis was also conducted to establish the relationship between supply chain management practices and humanitarian supply chain performance. The study findings indicated that maintaining good supplier relation, effective and efficient internal operations, continuous improvement, flexible production processes, use of technology to speed up humanitarian work, inter-organization integrations and simplicity in internal operations are among the practices prevalent among humanitarian organizations in Kenya. The main challenges include customs and habits in the relief area, Lack of financial resources, inability to anticipate disaster, bulky materials to be transported, demand and supply uncertainty.
University of Nairobi, Kenya