| dc.description.abstract | Successful strategy implementation is the result of careful alignment of an
organization’s strategy to the various organizational dimensions such as its structure,
culture, resources, leadership, human resources, systems and processes. The purpose
of the study was to achieve two objectives namely; to determine the challenges of
strategy implementation at Jamii Sacco Society ltd, Kenya, and to establish the
measures that it has put in place to deal with the strategy implementation challenges.
The research was conducted through a case study design; data was collected by way
of interviewing seven senior managers at Jamii Sacco Society. Secondary data sources
were also used to complement the primary data that was collected. Content analysis
was used to analyze the data. The study established the challenges of strategy
implementation in the organization as; inadequate human resource capacity, and poor
incentive and reward system to support effective strategy implementation, rapid
Changes in Information Communications Technology, changing regulatory
framework, intense competition in the industry, changing needs of the Sacco
members, and changing demographic profile of the Sacco members. The measures the
organization has put in place to address the challenges are; adopting human resource
practices such as development of human resource capacity through training , and
periodic review of staff salaries, development of new loan products, reviewing policy
on membership allowing all Kenyans to be members of the Sacco, and adoption of
modern ICT to effectively serve its clients. The study’s conclusions were; adequate
development of the organization’s human resource through training and putting in
place proper reward and incentive policy is essential to the Sacco’s successful
implementation of its strategic plan. The implications of the study was that certain
organizational aspects including human resource practices such as reward system and
capacity need to be aligned to strategies in order that such strategies can be
effectively implemented. The limitations of the study was that it never covered other
aspects of strategic management such as strategy formulation, evaluation and controls
which are also important; the sample size was also small thus making generalization
of the findings difficult. Further research is therefore needed involving intense and
qualitative research involving more interviewees, and also covering other areas of
strategic management. The study recommended that Jamii Sacco should develop a
well documented reward policy explicitly tied to strategy implementation | en_US |
