| dc.description.abstract | This study focused on acquisition of verbal communication skill at the work place. The study was addressing how the employer can transfer this skill to the employees. The organization being studied was a state corporation in the sports industry known as Sports Kenya. Sports Kenya is a state corporation mandated by the government of Kenya to identify talent and train the talent for national and international competition and also to manage the sporting facilities such as Moi International Sports Centre and Nyayo National Stadium. The skill targeted was verbal communication skills preferred in the promoting of the culture and operations of Sports Kenya .This study was carried out as a cross sectional survey .The target population was 173 and the sample size was 86 that was about fifty percent of the population .Systematic random sampling was the sampling procedure used. The employees were divided into three categorized that was management, supervisors and junior staff. All staff were assigned numbers. Small pieces were then given numbers according to number employees in a categor , The pieces of paper were then picked at random up to the required number of samples. The data was collected by use of a questionnaire and key Informant schedule. The questionnaire was distributed by pick and drop system to the samples identified. The key informant schedule was given to specially picked samples. These samples were selected subjectively which was informed by their statuers in the organization. They were the decision makers of the organization. They were ten in number. The decision makers were the heads of department, management staff, union leaders and opinion leaders amongst junior staff. The data in the questionnaire and key informant schedule were guided by the objectives these were, the challenges faced when employees acquire VC skills, employees‟ views towards the tasks used when disseminating information to staff whether it would be preferable in training VC skills and the attitude of the employees towards VC skills and employees perception towards attainment of VC skills. The study revealed that the employees are rarely attended trainings and were not inducted in VC skills posing a challenge in acquisition of the skills. Employees have a positive attitude towards acquisition of VC skills. The employees agree that the tasks identified by the organization could also be used to transfer this skill to employees. The recommendations in this study were to ensure that employees were inducted in organizations inclined VC skills. Disseminating of this skill to employees would be accommodated by the employees because of their positive attitude and improved performance | en_US |
