Strategic responses to security challenges by ministry of interior and coordination in Kenya
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Date
2015-04Author
Maiyo, Reuben K
Type
ThesisLanguage
enMetadata
Show full item recordAbstract
Strategic response is a set of decisions and actions that result into the formulation and
implementation of plans designed to achieve the organization’s objective (Ansoff and
McDonnell, 1990). They are guided by the theories of strategy which have been
developed over a period of time for use in management. There are four theories that
guide strategy and strategic response. The study objectives included: To determine the
level of turbulence in the external environment in Kenya in which
telecommunications contractors operate and to determine the application of strategic
concepts in guiding strategic responses by telecommunication contractors to changes
in the external environment in Kenya. This study sought to understand the strategic
responses that the telecommunication companies in Kenya adopted in response to the
changes in their external business environment. The changes in the business
environment were found to be mostly caused by the technological changes, the
competition in the market and political legal factors. The changes in technology and
competition in the market were found to be the most prevalent causes of the changes
in the market. The methods used by the businesses to respond to the changes were
also evaluated. Most of the responses centered on the efforts by the organizations to
conform to the changes in a positive way. The organizations use training and
education to deal with the changes brought in by the political legal factors. Early
compliance has also been noted as one of the strategic methods used by the
organizations to deal with the changes brought by the politico legal factors. The
changes brought about by the technology are responded to using different methods.
Some of the studied organizations outsource some of the services in order to avoid the
capital costs that may come with the purchase of the new technology. Others use the
existing technology to seamlessly play a role in the new technology. Mergers and
acquisitions are also used by the organizations in order to deal with the changes in the
market. This helps the organizations to synergistically deal with the changes in the
market. The study also found out that most of the organizations were agile when it
came to dealing with the changes in market. As well, they were able to respond to the
changes with promptness when they occurred in the market. This indicates that the
companies are prepared to deal with the market uncertainties. The strategic planning
was also tested in this study. It was found out that most of the organizations only
carried out strategic planning once in a year. Generally, it was found the
telecommunications contractors in Kenya responded to changes in their external
environment through capability transformations which was achieved by reconfiguring
their internal capabilities and available external opportunities. This capability
transformation enabled them to fit and compete in the new environment and
confirmed the strategic theory of dynamic capability.
Publisher
University of Nairobi