The perceived effect of reward management practices on factors influencing employee retention at communications authority of Kenya
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Date
2015-10Author
Okotoh, Millicent A
Type
ThesisLanguage
enMetadata
Show full item recordAbstract
The most perpetual challenge in most organizations today is lack of a well -structured reward
management and employee retention program. This has heightened the need for reward
management programs in order to achieve employee retention in Communications Authority of
Kenya. The study specifically aimed to determine the effects of reward management practices on
employee retention. A descriptive survey was done. The population of this study consisted of all
the employee of Communications Authority of Kenya. The data was collected using selfadministered
questionnaires. The data was analysed using both descriptive and inferential
statistics to explore the various variables of the study. The researcher was able to do this using
the computer software Statistical Package Social Sciences Software (SPSS). The correlation
analysis indicated that there was a positive relationship between reward management practices
and employee retention. The study deduced that Communications Authority of Kenya use
Reward Strategy and Policy, Job evaluation and grading, Salary survey and Total rewards to a
great extent. The study recommends that CA should now focus more on non- monetary rewards
such as shorter working week; more work life balance and so on so that employees may not
suffer fatigue and boredom due to routine. The organization should establish loyalty clubs/team
building and good working conditions. The study suggests that further research should be done
on the effects of reward management and employee retention in the private organizations. This is
because the private and public sectors have different strategic approaches and thus allowing for
comparison and allow for generalization on the effects of reward management practices and
employee retention in organizations in totality.
Publisher
University of Nairobi