Perceived Factors Influencing Organizational Commitment Among Non-teaching Staff in the University of Nairobi
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Date
2015-08Author
Kivindu, Francis K
Type
Working PaperLanguage
enMetadata
Show full item recordAbstract
In modern dynamic business environment, it is important for organizations to develop a highly
committed workforce because human beings are the most valued assets that drive organizations
to prosperity. Organizational commitment impacts on employee performance, behavior and the
desire to work in certain organizations. The objective of the study was to determine the levels of
commitment and perceived factors influencing organizational commitment among non teaching
staff in the University of Nairobi. The research design was descriptive in nature and the
population of the study comprised all non teaching staff in the University of Nairobi. Data was
collected using a closed ended questionnaire and analyzed using descriptive statistics. The
findings were presented using frequency tables. The findings deduced that the three levels of
commitment namely; Affective, Continuance and Normative were to a moderate extent
manifested in all non teaching staff in the University of Nairobi. The results also revealed that
some non teaching staff are obliged to work for the university until retirement. The study
concluded that organizational climate, Fair pay, working conditions, consultative leadership,
training, and recognition of individual efforts, embracing teamwork, treating employees
equitably and provision of opportunities for growth influences employee commitment to a large
extent. The study recommended that the University of Nairobi should improve employee
commitment through continual training and Employee recognition for good work, consultation in
decision making in order for employees to feel appreciated, valued and be more committed to the
business of the organization.
Publisher
University of Nairobi