Effects of Kenyan Culture on Foreign Employees Within Airtel Networks Kenya Ltd
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Date
2015-10Author
Mugo, Maryanne N
Type
ThesisLanguage
enMetadata
Show full item recordAbstract
The study sought to determine the dynamism of Kenyan culture as experienced in social
settings and also in the global world of business. The study looked in to how foreign
employees with in Airtel Networks K Ltd are impacted by the Kenyan culture during their
tenure here by collecting primary data through the use of questionnaire. It was evident that
the expatriates when they relocate to Kenya are faced with cultural differences and they have
to orient themselves to the new culture to enable them cope with the differences. Culture
shock was a common phenomenon among the respondents as each found the Kenyan social
setting to be in contrast with their home nations. What they considered to be the norm in their
society was quite different in the Kenyan context. The issue of economic, social, education
and religious differences were on the forefront of the cultural differences. As an international
organization Airtel Networks is engaged in the recruitment of employees from different
nationalities and this allows the organization to be ideal for the case study as it incorporates
employees from different social backgrounds who were chosen as part of the respondents.
The study concludes that for foreign employees to effectively integrate themselves to the
Kenyan work environment the management needs to engage in detailed orientation programs
that will show case the expatriates the differences in the new culture and come up with
mechanism to handle any negative eventually that may arise. The expatriate employees on
their part as well need to develop methods on how they can be able to interact with the new
culture to enable them understand why and how things are done leading to appreciation of the
same. In addition it‟s not only the management and the employee who are to engage in
orientation but generally the whole organization should be encouraged to engage with the
foreign employees to allow them settle in well in the new culture.
Publisher
University of Nairobi