| dc.description.abstract | Strategy implementation has never been an easy engagement all over the world at large; it
has been a thorny issue to many organizations. The process needs to be handled with a lot
of care and objectiveness This due to dangers and challenges involved in managing for
development. Managing Results is an emerging and increasingly important concept,
which focuses on monitoring of results and outcomes in the development process, rather
than inputs. In this direction, many developing countries have introduced Result-Based
managements (RBM) in several key sectors and sub-sectors. The strategies devised and
problem identified for implementation in public organizations and parastatals have
mainly focused on output/result and not an input or process has it‟s been the case .It‟s
because of this that National Social security fund has embarked on strategy
implementation as serious processes. Prior research in strategy implementation at
National social security Fund was on the old NSSF Act. However, with the assent of new
NSSF Act 45, 2013, in January 2014, there has been a strategy implementation plan with
of course various challenges faced by the new policy to eradicate poverty amongst all
Kenyans. This study therefore sought to find out how strategy is implemented at NSSF
and identify challenges faced in the implementation under the new Act. The study
employed an interview guide to collect data from five Managers but only four were
available. Content analysis was to analyze the data collected. Economic challenges,
government regulation, lack of adequate resources and lack of management commitment
were found to have posed a challenge in strategy implementation at NSSF. Strategy
implementation process itself at NSSF was also described by the aforesaid
characteristics;. According to this study, NSSF has previously has had several strategy
implementation plans which have managed to improved compliance, investments,
coverage, member registration and contribution collected by a small percentage. The
organization was faced by more challenges like technical support and poor planning. This
however responded to more serious challenges like lack of staff training and improvised
selfish resource creation. The Research has also established that strategies like RRI, ISO
and Performance contracting are being used by the Organization to meet its objectives.
Recommendations are that NSSF should implement their strategies in light of internal
and external changes; effective resource utilization by rolling out initiatives that are
responsive to the current market demands, commitment to strategy implementation by
managers should be key in strategy implementation. This will benefit the organization as
well as the contributors. This research did find a number of limitations in its development
process which included difficulty to access the respondents due to their busy schedules.
The conclusion drawn by this study may only apply to the organization alone and not any
other. Areas of further research include a replica study on a different company in a
different industry so as to bring out more dynamics in the pension industry. The
relationships between strategy implementation and Pension collection/contribution which
in common markets will be profits and sales. | en_US |
