Framework for evaluating ICT adoption and usage in higher institutions of learning in Somalia: a case of Mogadishu university management system (MUMS)
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Date
2015-08Author
Jama, Taqal A
Type
ThesisLanguage
en_USMetadata
Show full item recordAbstract
The lack of inquiry and detailed knowledge regarding the existing structures within which the
application of new information and communication technologies mostly in the management
system is of concern more especially on the guarantee of a sustained process of adoption and
usage in higher institutions of learning. This study has therefore been conducted with the main
objective of customizing existing framework in order to evaluate ICT adoption and usage in
higher institutions of learning in Somalia. The study specifically sought to investigate the pattern
of usage of ICTs among various departments, choose appropriate model for investigating ICT
adoption and usage in Mogadishu University and finally to use the model in a case study to
measure the adoption and usage of ICT in Mogadishu University Management System (MUMS).
The study considered four root constructs in the structural model adopted from the Unified
Theory of Acceptance and Use of Technology (UTAUT) framework. They include performance
expectancy, effort expectancy, social influence and facilitating conditions with three moderating
factors that is attitude towards use, anxiety and self-efficacy. Primary data was collected through
well-structured questionnaires enhancing validity and reliability. The paper considers various
confidence intervals (99%, 95% and 90%) in evaluating the proposed framework based on the
collected data. The study reveals that effort expectancy, social influence and facilitating
conditions significantly influence behavioural intention to use the system whereas; anxiety and
attitude towards use are shown to be significant moderators between social influence and
behavioural intention to use the system. Also the study showed years stayed in current
institution, marital status and working experience as significant moderators between the three
main constructs and behavioural intention to use the system. Further, university education is
found to be significant factor in moderating between behavioural intention to use the system and
adoption and usage of Mogadishu University management system. based on the results, the study
suggests for need by the ministries to developing right policies of attracting or influencing the
potential users of ICT through relevant competitions and other subsidies while establishing more
ICT centres and/or institutions which will boost acquisition of the knowledge of using the facility
while making available relevant ICT systems thus facilitate the use of the technology. There is
also a need for more systems with user friendly interface which may increase the behaviour
towards usage of the system and consequential usage of the same system.
Publisher
University of Nairobi