| dc.description.abstract | Information technology (IT) is very important for an institution‟s daily operations and its
strategic capabilities. IT has enhanced the way business is done, providing competitive
advantage for those who adopt them. Numerous articles have been written about how IT affects
organizational performance. Although IT has been used significantly in many educational
institutions, there are few reported studies of IT alignment in these institutions.KCA University
has invested in Technology however there is little empirical evidence in exploring the influence
of business and Information Technology alignment on performance at the University. It is in this
regard that this study was designed to explore the influence of IT alignment on performance at
KCA University, Western Campus. The findings from this study will help institutions of higher
learning to realize value from their investments in Information Technology after aligning IT
hence improve on their performance. The study was conducted through a case study research
design and targeted 75 workers. A sample size of 63 Workers was used for the study. The study
used self-administered structured questionnaires to collect primary data. Descriptive statistical
procedures were used in data analysis. Data was presented using tables. The study established
that 88.9% of the respondents agree that IT is used in exams processing, 81.5% of the
respondents agree to having good internet connectivity, and 76% of respondents agree that IT
alignment has improved registration and data accuracy. The study recommends user trainings be
conducted on a regular basis to encourage usage of IT in various departments and functional
areas. Further research can be conducted on Influence of training on usage of IT. | en_US |
