Factors Influencing Service Delivery Among NGO's in Migori County

Abstract

NGO means Non Governmental Organization which are major contributors to development processes. A number of factors influence the development impact of NGOs, many of which are determined by the relationship between the NGO sector and the state. This paper will look into the characteristics of this relationships, contrary on issues that affect the efficiency of NGOs, the relationships itself with the governments collaboration between NGO and public sector it explores with elements of government of policy and practices which affect NGOs and which could foster a wore conducive environment for NGO services delivery. This paper identified four with areas to consider while exploring what way affect the relationships between NGOs and government and impacts negatively on service delivery as: Management conflicts competition levels funds use and mobilization political interests e.t.c. It comes at the backdrop in our county in that the government has already deregistered over 500 NGOs which would have otherwise supplement government roles in service provision and infrastructure development. Therefore the study undertaken in this project taking Migori County as a case study is of great importance to people of Migori County and Kenya at large. The study is going take a sample size of 1250 individuals, as stakeholders involved as NGO staffs, staffs of government agencies, church groups, schools, colleges beneficiaries of NGO activities e.t.c. The study would be quite beneficial in improving service delivery, monitoring NGO activities, accountability of NGO activities and sustainability of NGO projects, it would enable stakeholders to identify factors which may create bad relationships between NGO and the government and take measures to avoid them, funds use would be quite efficient and its mobilization would be easy as some of the benefits of this study. Various statistical methods would be used to analyze the data obtained from this study and include working the arithmetic means of respondents for each factor that affects relationships between NGO and government and the level of impact o service delivery, well be determined and plotted graphically.