Strategy Evaluation and Control Practices at the University of Nairobi

Abstract

The process of strategy management will only be complete after the evaluation and control takes place. The general purpose of this study was to find out the strategy evaluation and control practices at the University of Nairobi. This study was also undertaken to find out the importance of strategy evaluation and control practices as well the challenges if any, which may have been encountered in implementing the evaluation and control practices. The primary data was collected through the use of the interview guide. Through content analysis, it was established that the performance appraisal and ISO audits were the most common practices used by departments. The findings of the study were that evaluation and control was carried out regularly. Some departments had this practice on a quarterly basis while others undertook the practice twice a year. Evaluation has enabled the University of Nairobi monitor the performance of its various activities against the set targets of the strategic plan. The evaluation ensured that the institution was on the right path towards achieving the objectives of the strategic plan and also through control, the management was able to avoid any deviations from the goals or objectives. Through this process there has been accountability to all the stakeholders in the university. Performance appraisals were able to determine the best performing departments. The recommendations made from the study concluded that more resources needed to be invested in training of staff so that they can gain from the benefits of this evaluation and control process