Recruitment and Selection Practices Adopted by the Insurance Firms Quoted in the Nairobi Stock Exchange
View/ Open
Date
2012-10Author
Rotich, Judith J.
Type
ThesisLanguage
enMetadata
Show full item recordAbstract
In today’s rapidly changing environment, a well defined recruitment and selection
practice is necessary for organizations to respond to its human resource requirements in
time, it is therefore important to have a clear and concise policies and practices in place.
The purpose of this study was to identify recruitment and selection practices adopted by
the insurance firms quoted in the Nairobi Stock.
The study made use of cross-sectional survey. A census was carried out, primary data
was collected using interview guides. The head of human resources departments of the
five insurance companies were interviewed and content analysis used to analyze the
information collected.
The recruitment practices that were found to be dominant in these organizations are both
the internal and external. Internal include; transfers, promotions and job rotations.
External include; advertising, college graduates, walk in applicants, employee referrals,
recruitment agencies and head hunting. The selection practices commonly adopted by the
firms under the study are; interviews, tests and reference checks.
It was concluded that the use of some practices like referrals could greatly impact on
objectiveness of the processes. It was also clearly revealed that the traditional practices of
recruitment and selection are still being appreciated and used, though organizations are
now using more advanced practices It’s recommended that the human resources
managers should embrace modern sources of communication to contact the prospective
employee
Publisher
University of Nairobi