The effectiveness of the human resource management function in supporting business strategy at the kenya wildlife service (kws)
Chemas, Mary J
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The role of human resource management function in fostering employee engagement and commitment is vital in all corporate organizations. Human resource management functions that provide workers with the opportunity to fully participate in strategic planning process and ensure that workers have the skills and ability to do their jobs are the foundation of a human resources practices (Bailey 1992). The subject about human resource management has been done in a wide range of fields in Kenya. This has been done both in public and private organization. The Kenya Wildlife Service is a state corporation that was established in 1990 to conserve and manage wildlife in Kenya. It is established under an Act of Parliament Cap 376 (The Wildlife Conservation and Management Act) with the mandate to conserve and manage wildlife in Kenya, and to enforce related laws and regulations. The aim of this study was to investigate the effectiveness of the human resource management function at Kenya Wildlife Service in supporting business strategy. The study was therefore a case study involving KWS as a study site. Data was collected from the head of business strategy and the HR manager. The result of the study was obtained by qualitative analysis on the data collected from KWS. From the study findings it is clear that KWS’s effectiveness of HRM function is realized through the implementation of the corporate strategic themes that involve attractive selection and recruitment of qualified staff; leadership training and development; management of performance; rewards & Recognition of staff; leadership & management development; and also staff engagement in the strategic planning. The study concluded that KWS has demonstrated its effectiveness of the HRM function in various ways thus enhancing its performance in the public service sector. It was recommended that KWS can improve its effectiveness in HRM functions v by putting more emphasis on strategy implementation on HRM that would involve; measuring, evaluating, revising and refocusing for the future; setting the direction that would ensure that the parastatals’ mission and vision is adhered to; emphasis on the strategic business issues which are likely to highlight numerous implications for human resource management; analysis of economy and industry in which it competes; intensive assessment of company strengths, weakness, and core competencies. This study focused only on KWS as a corporate organization in service sector but further studies can be done to expound the knowledge in HRM function in other sectors in Kenya.