dc.description.abstract | The study investigated the effect of workforce diversity management on performance
of international development non-governmental organizations in Kenya. Descriptive
survey design was engaged in this study. The main use of descriptive statistics was to
describe information or data by the use of numbers and figures. The data collection
methods included in-depth interviews and questionnaires. The study population
consisted of international development non-governmental organizations that are based
in Nairobi with at least 50 employees. Data was analyzed using the SPSS computer
software version 22.0. Data from open ended questions was used to explain the
quantitative findings. Inferential examination sought to define the effect of workforce
diversity management on the performance of international Non-Governmental
Organizations in Kenya, through the use of multivariate analysis. The findings
revealed that majority (88.6%) agreed that diversity training influences the
performance, whereas only 11.4% of the respondents were of a contrary opinion. The
findings also revealed that majority of the respondents as evidenced by 91.4% agreed
that balanced recruitment influences performance. The findings further revealed that
majority of the respondents agreed that their organizations: has a policy for greater
representation of women in management, has a policy for greater representation of
people with disabilities in management, ensures that female employees are given
equal chance with male employee in promotion, has a strict policy on sexual
harassment of different genders, ensure inclusion of women in panel for promotion,
pay female employee all their dues during their maternity leave, and that it ensure
inclusion of people with disability in the promotion panel. From the findings, the
study concluded that the recruitment process was vital in the performance in an
organization such that organizations that ensure balanced recruitments are seen to
perform better than their counterparts. Further conclusions were drawn that
organizations that give support to minority groups record better performance. The
study also concluded that frequent and special trainings equip the employees with
skills and knowledge that help to improve their productivity at their workplaces. The
study recommends that organization should ensure that there is equity during the
recruitments processes as this ensures only the qualified and skilled staff are
employed. People from the minority groups should as well be considered for the
interviews. The study also revealed a need for the organizations to come up with
policies that will aim at giving special support to the minority groups such as women
and people with disabilities. The study further recommended that special training be
given to special staff such as those with disabilities. The study recommended that an
in-depth study be done on challenges facing implementation of workforce diversity
among International Non-Governmental Organizations in Kenya | en_US |