Influence of Leadership on Employee Productivity at KCB Bank Kenya Ltd, Nairobi Region Branches

Abstract

This study was founded on the need to establish the influence of leadership on employee productivity at KCB Bank Kenya Ltd. To achieve the objective of the study, the study used a descriptive survey research design determine the influence of leadership on employee productivity. The target population of the study included all the managers and employees of KCB Bank Kenya Ltd. A sample size of 225 was selected from a population of 450 managers and employees. The study used primary data which was collected by a semi-structured questionnaire. The data was collected from managers and employees of commercial bank using a drop and pick- later method. Data was analyzed using descriptive statistics and regression analysis. The study found that a unit increase in transformational leadership style, transactional leadership style and Laissez-faire leadership style leads to increase in employee productivity. It further established that employees at KCB bank act in a ways that build each other, display a sense of power and confidence and they go beyond self-interest for the good of the group. The study also established that employees do not fail to interfere until problems become serious and they do not wait for things to go wrong before taking action. It also revealed that employees direct their attention toward failures to meet standards; they keep track of all mistakes and focus attention on irregularities, mistakes, exceptions, and deviations from standards. The study therefore recommends that leaders to be aware of what is important for the subordinates and the organizations as a whole and encourage the employees to see the opportunities and challenges around them creatively. The study suggests that a similar study can be replicated in other banks in the Kenya such as Equity bank. Further research should also be done involving all the employees at commercial banks.