Relationship between training delivery and employee productivity among heavy construction machinery sales firms in Kenya
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Date
2016Author
Gikunda, Christine K.
Type
ThesisLanguage
enMetadata
Show full item recordAbstract
The training of employees serves to enhance skills, knowledge, attributes and related
competencies and ultimately work performance and productivity. In order to sustain
employee performance there is need for training to empower the workforce to be more
knowledgeable, creative and innovative. Training of employees aids in the success or
survival of an organization in the present and future competitive business environment.
Training is therefore the key element in successful wealth creation. The objective of this
study was to assess the relationship between training delivery and employee productivity
among heavy construction machinery sales firms in Kenya. The study was based on the
human capital theory and resource based theory. This study was conducted using
descriptive survey design. The target population for the study included forty three heavy
construction machinery sales firms operational in Kenya as at 31st December 2015. The
study used primary data that was collected using a semi-structured questionnaire which
consisted of five point likert scale. Raw data collected from the field was cleaned and
collapsed for further analysis. The data was then subjected to SPSS for analysis and
interpretations using descriptive statistics. The study concludes that heavy construction
machinery sales firms in Kenya use training need analysis to identify training needs,
prepares and customizes the requisite training programmes to bridge the training gaps and
improve on the employees knowledge, skills and other related competencies, thus
improving employees‟ overall productivity. The study further concludes that most
effective training delivery techniques in the heavy construction machinery sales firms in
Kenya were product knowledge, job instruction, induction and role play. The study also
noted that off- the- job training delivery techniques such as the lecture, computer based,
games and simulations should be used sparingly considering that their impact was not as
effective as the practical on the job training techniques which were more hands on; thus,
the study concludes that the on-the- job training delivery techniques were more effective
in driving productivity as compared to the off the job training delivery techniques.
Publisher
University of Nairobi
Rights
Attribution-NonCommercial-NoDerivs 3.0 United StatesUsage Rights
http://creativecommons.org/licenses/by-nc-nd/3.0/us/Collections
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