Procurement Planning Practices and Service Delivery of State Corporations in Kenya

Abstract

The study sought to examine the relationship between procurement planning practices and institutional service delivery in state corporations. It was guided by four objectives: to determine the effect of Proper Need Assessment on institution’s service delivery; to determine the effect of Procurement Cost Estimation on institution’s service delivery; to determine the effect of Quality Specification of goods on institution’s service delivery and; to determine the effect of risk management in procurement planning on service delivery. This study adopted a descriptive survey research design. A survey design seeks to obtain information that describes existing phenomena by asking individuals about their perception, attitude and values and describe things as they exist (Mugenda & Mugenda, 1999). The study involved 100 respondents with 94 questionnaires duly completed. The findings of the study reveal that procurement planning practices affect service delivery in state corporations. The study recommends that Kenya needs to expand procurement planning and service delivery for State Corporations in Kenya, integrating the bulk of the country’s population into profitable supply chains. There is need to address the procurement planning and service delivery critical constraints that require the government to adopt an overarching vision of partnering with private sector and donors to expand demand and value added within the state corporations and facilitate greater public participation in this growth. Government must see its role as a facilitator and not a controller of economic activity. The government needs to develop effective service delivery systems in the state corporations by providing political and social economic changes in the efforts to give priority to the public for the sector to be effective. There is need for initiatives to be taken for us to create a sustained and stable working and living environment for the public to be able to adjust to foreign technologies needed in the provision of service delivery.