Enterprise Mobility and Bring Your Own Device on Operations Performance: a Case Study of Ramco Group of Companies

Abstract

Recent years have seen an explosion of employees desire to remain connected to their organizations virtually from anywhere in the world. We have also seen proliferation of personal mobile devices in workplaces and employees desire to work from their personal mobile devices. This research study sought to explore the effect of enterprise mobility and bring your own device on organizations operational performance: a case study of RAMCO group of companies. Adoption of these technologies have challenges which this research study also sought to establish, for organization to fully take advantage. The management and control of such new technology in an organization determines its success and achieving the objective. The research study respondent comprised of either the management, departmental heads and the IT team i.e. people within the organization conversant with how and where Enterprise Mobility and Bring Your Own Device is in use within the company. The study established that the organizations within Ramco group allow Enterprise Mobility and also provide company owned mobile devices to support enterprise mobility. Enterprise Mobility thus enhanced productivity and flexibility. The study found that lack of technological skills to support Enterprise, BYOD and a proper framework affect its adoption. The study found that enterprise mobility and bring your own device contributes to enhancing operations performance of an organization. The study recommended that top level management should be sensitized on importance of Enterprise Mobility and BYOD trends to help develop an efficient platform by getting the management support. The study also recommended that IT security policies should be reviewed frequently to incorporate new technologies and also ensure they have the requisite skills to support Enterprise Mobility and BYOD to assure employees confidence on the security of both personal and corporate data