Influence Of Performance Appraisal On Employee Job Performance In State corporations In Kenya

Abstract

In Kenya, public sector reforms have been embraced partly through the signing of Performance Appraisal Systems. Based on this concern,the study purpose has beento establish the influence of performance appraisal on the employee job performance in state corporations. In this case, Kenya Revenue Authority employees in Nairobi County. The study objectives are: to evaluate the training of personnel, assess feedback mechanism, explore the goal setting techniques and determine the influence of leadership on performance appraisal system among employees in the organization. The study that was hereby adopted was the descriptive survey design. The total population comprised of KRA employees working in Nairobi County. This includes: Times Tower, Forodha House, and Jomo Kenyatta International Airport. A sample population of 103 employees was selectedfor the study through stratified sampling.Random sampling was used to select Nairobi office as the study site. The data was collected through a questionnaire structured to suit the study objectives. The questionnaires comprised of both open and closed ended questionnaires. An interview schedule was also used to interview a few individuals in order to get detailed information. The data analysis involved data presentation and interpretation. The questionnaires and interview schedules’ responses were tabulated, coded and processed by use of a computer Statistical Package for Social Science (SPSS) version 17.0 which is programmed to examine the data. The reactions from the open-ended inquiries were included to obtain proportions fittingly.The discoveries were that training was not done to all employees and only a few of the respondents got their feedback after being appraised thus establishing that this was not well executed.Goals were not set by all employees and leaders were considered not well versed with the PAS tool thus not influencing the performance of their staff positively. The importance of this study is that it would provide the management of the authority with information that they can well use to improve their employees output and productivity. It would also add to the knowledge required to help strategy creators and administrative bodies settle on choices that would change the way operations are completed.