Factors Influencing Call Center Agent Attrition: a Case of Kenya Power Call Center
dc.contributor.author | Mwendwa, Lucy | |
dc.date.accessioned | 2017-11-17T07:26:25Z | |
dc.date.available | 2017-11-17T07:26:25Z | |
dc.date.issued | 2017 | |
dc.identifier.uri | http://hdl.handle.net/11295/101282 | |
dc.language.iso | en | en_US |
dc.publisher | University of Nairobi | en_US |
dc.rights | Attribution-NonCommercial-NoDerivs 3.0 United States | * |
dc.rights.uri | http://creativecommons.org/licenses/by-nc-nd/3.0/us/ | * |
dc.subject | all Center Agent Attrition | en_US |
dc.title | Factors Influencing Call Center Agent Attrition: a Case of Kenya Power Call Center | en_US |
dc.type | Thesis | en_US |
Files in this item
This item appears in the following Collection(s)
-
Faculty of Education (FEd) [5965]