| dc.description.abstract | The purpose of this study was to investigate the organizational factors influencing the performance of electrical installation works in Kapenguria Sub-County, West Pokot County. The study was necessitated by the need to understand why most electrical installation projects either stall or are completed without meeting the set time and budget requirements. The objectives of this study were to; determine the influence of organizational staffing, organizational structure, organizational culture and organizational change management strategies on performance of electrical installation works. The study was achieved by employing descriptive survey research design. Population census was applied to have all the 137 officials working at the Ministry of Public Works Transport and Infrastructure participate in the study as respondents where the response rate was 81.11%, from 111 respondents. On the other hand, simple random sampling technique was employed to select 9 contractors from a population of 46 building and construction contractors, specifically electrical installation contractors prequalified by the MOPWTI. Questionnaires were administered to the ministry officials whereas; interview guides were used to gather data from construction contractors. A pilot study was conducted on a few selected but similar respondents to pre-test the research instruments for validity and accuracy. Cronbach alpha coefficient of 0.80 was obtained indicating that the questionnaire was highly reliable. Quantitative data was analyzed using SPSS version 22.0 software and content analysis used to analyze qualitative data. Results were presented in form of tables with explanation made in prose. The analysis output showed that the selected organizational factors had an influence on the performance of electrical installation works in Kapenguria Sub-County, West Pokot County.
Organizational culture and organizational structure had the highest influence at 97.3% yes response, followed by organizational staffing at 94.6% yes response and lastly organizational change management strategies at 93.7% yes response. In determination of the level of significance and the relationship between the organizational factors influence on the performance of the electrical installation works, multiple linear regression model was used represented by Y = β+ β1X1 + β2X2 + β3X3 + β4X4+e. The researcher found out that organizational structure and organizational change management strategies had a significant influence on the performance of electrical works at 0.0001 and 0.004, at P<0. 005. The researcher recommends that organizations should invest in proper forms of organization structure that meet set objectives and most importantly, their clients' expectations. Well-established change management policies and procedures should be set in place for any changes that may occur in the organization. This entails the inclusion of robust communication channels set in place between the organization and the stakeholders so that any planned changes are communicated in time for proper consultations to be done prior. In conclusion, a focus on these organizational factors will highly contribute to improving the performance of electrical installation works. | en_US |
