Integrated Management Information Systems Application and Operational Performance in Kenya Power
Abstract
Integrated Management Information Systems is a goal-achiever information system
through well-designed systems of and a better capability to transform one functional
system into another. IMIS enables an organization to be able solve problems as well as
visualize on difficult tasks with its proximity to the significance of information within the
company or the surrounding environment. IMIS brings together all other components of a
given business as one system for smooth running of events and operations. Therefore the
integrated management information system brings together the implementation and
operation of the organization systems in any given business environment. Kenya Power is
entitled in electrical metering (postpaid and prepaid meters).It does do licensing to their
subscribers and customers, billing of the electrical charges. Therefore, the stations are
under very tight production schedules with limited timeliness to undertake their routine
maintenance and repairs. Poor integrated management information system might lead to
insufficient and poor data sharing across all processes and activities which leads to
decreased productivity in organizations drastically. Therefore, study intended to evaluate
the influence of integrated management information systems on the performance in
Kenya Power. This research anchored on technology adoption theory, Schumpeterian
theory of innovation, as well as change agency theory. A descriptive research design was
administered in investigating the effects of IMIS on operational performance. The
population targeted by this study was 1200 employees working in various departments at
Kenya Power from which a sample of 138 was drawn by use of stratified sampling
technique. Questionnaire with both open ended and close ended questions was used in
collecting of primary data from our respondents. The study employed use of descriptive
and inferential statistics to analyze data where correlation and regression analyses were
conducted. The findings indicated that use of both systems have significance positive
effect on operational performance. On the other hand, use of prepaid system seems to
have a negative effect on the operational performance within Kenya Power. However, use
of post-paid system alone seemed not to have significant effect on operational
performance. The study recommends that there is need for management of Kenya Power
to ensure integration of both prepaid and post-paid systems. This will ease the
management and control of both systems which might also lead to reduction on cost of
operations within Kenya Power.
Publisher
university of nairobi
Rights
Attribution-NonCommercial-NoDerivs 3.0 United StatesUsage Rights
http://creativecommons.org/licenses/by-nc-nd/3.0/us/Collections
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