Browsing School of Business by Author "350ad1e6-8706-499f-9b8c-2236e229801a"
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Influence of Service Innovation on Competitiveness of Commercial Banks in Kenya
Simba, Jeremiah M (University of Nairobi, 2021)The main objective of this study was to determine the influence of service innovation on the competitiveness of Kenyan commercial banks. The research employed Schumpeter's theory of dynamic capacity and innovation. To ...