Browsing School of Business by Author "809aa425-916e-4040-a7d8-c9ec7edf0fd8"
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Eletronic -service Practices and Customer Satisfaction at Kenyatta National Hospital
Too, Simon, K (University of Nairobi, 2021)Changes in the business environment are characterized by high levels of competition, changing customer’s behaviour, high firm operational costs and inadequate resources. These are some of the challenges experienced by most ...