Browsing School of Business by Author "9e1dd39e-5a8a-4739-83b0-956640096d1a"
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Information Technology Service Management and Organisation Performance of Commercial Banks in Kenya
Chege, Stephen N (University of Nairobi, 2021)Commercial banks have been increasingly adopting information technology to assist carry out its operations effectively. So as to better manage these services effectively IT service management has been implemented through ...