Browsing School of Business by Author "ff0c5a34-3551-41d5-859a-0ac2e787292a"
Now showing items 1-1 of 1
-
Challenges Affecting Delivery Of Quality Customer Service By General Insurance Companies In Kenya-
Ndegwa, Michael Kariuki (University of Nairobi, 2019)This study concerns challenges affecting delivery of quality customer service by general insurance companies in Kenya. The main objectives of the study were to establish the challenges affecting delivery of quality customer ...