Influence Of Inventory Planning And Control Process On Project Performance; A Case Of Kenya Revenue Authority Headquarters In Nairobi County

Abstract

The purpose of this study was to investigate the influence of inventory planning and control process on project performance; a case of Kenya revenue authority headquarters in Nairobi County. The study is guided by the following objectives to establish the influence of top management on project performance; a case of Kenya revenue authority headquarters in Nairobi county; to determine how adoption of information technology influence project performance; a case of Kenya revenue authority headquarters in Nairobi county and to assess the influence of capacity building of employees on project performance; a case of Kenya revenue authority headquarters in Nairobi county. The study used two types of research design, quantitative and qualitative research. The study had a target population of 1,100 employees working at Kenya revenue authority headquarters in Nairobi and used a sample size 110 respondents. The data was then coded to enable the responses to be grouped into various categories. As such quantitative data was analyzed by descriptive analysis techniques in form of tables to show frequencies and percentages, while qualitative data was analyzed through content analysis. Multiple regressions were used to check the relationship between the dependent and the independent variables. The study found that majority of workers at Kenya revenue authority had attained a degree and above level of education and that most workers had 0 – 15 years of working experience. The findings also indicated that majority of workers had attended change management training and this is key to any growing organization since change is inevitable in today’s world. The study revealed that inventory planning and control process had an influence on project performance, similarly the study showed that top management support had clearly indicated great influence on project performance. The study had sought to establish whether adoption of information technology had influence on project performance and statistically it showed yes adoption of information technology influenced project performance and also it was revealed that capacity building of employees influenced project performance. The study recommended that Kenya revenue authority and other stakeholders can come up with strategies and structured solutions to assist in bettering their project performance more in regard to adoption of current information technology and investment in modern inventory control systems of their products through marketing and new products innovation. The Kenya revenue authority should also consider improving on the market development strategies by using modern promotion activities in order to reach out to a wider scope. They can do marketing through social networking sites like my space, twitter and face - book in order to create and maintain a distinctive image in the society. Kenya revenue authority should continuously review their products and to ensure that they remain relevant to present technologies as well as maintain competency.