Supply Chain Financial Orchestration And Performance Of Leading Supermarkets In Nairobi City County

Abstract

The sole purpose of this paper was to determine how Supply chain financial orchestration affects the performance of leading supermarkets in Nairobi County. The objectives were to determine the level of adoption of supply chain financial orchestration by leading Supermarkets in Nairobi County and to establish the relationship between Supply Chain Financial Orchestration and Operational Performance of leading Supermarkets in Nairobi County. Descriptive research design was used and census on all the leading supermarkets (43) in Nairobi County done. Open and closed ended questionnaires was the tool used in gathering information and SPSS was used in data analysis with objective one being analyzed with descriptive statistics and objective two with regression analysis. All supply chain financial orchestration (supplier financial orchestration, internal financial orchestration and customer financial orchestration) were adopted to a medium extent by the leading supermarkets in Nairobi County. Supply chain financial orchestration was found to have a significant effect on operational performance and supplier financial orchestration, internal financial orchestration and customer financial orchestration influenced the overall performance to a large extent. The findings also conceal that supply chain financial orchestration influences cost, flexibility, speed, quality and dependability of supermarkets. It is recommended that all the supermarkets who want to achieve or boost their operational performance should adopt supply chain supply chain financial orchestration as it has been established that it’s a sure way of influencing operational performance. The study was limited to the scope since it only focused on leading supermarkets but left out other supermarkets which might be practicing supply chain financial orchestration but do not fall under the category of leading supermarkets. Future studies could focus on other supermarkets which have not been included in this study. The focus could also be in other sectors or supply chain financial orchestration can be studied to determine its effect on the general organizational performance, competitiveness or supply chain efficiency