The relationship between organisational learning and performance improvement in Kenya’s commercial banks

Abstract

The study investigated the relationship between organizational learning and performance improvement within the context of Kenyan commercial banks. The study was conducted through an empirical research design; a survey method was employed and the study population comprised all the 43 commercial banks in Kenya. Data was collected by means of a self-administered questionnaire. The data was subsequently analyzed using quantitative techniques of descriptive statistics, correlation analysis and regression analysis. The study found that there is a positive relationship between organizational learning and organizational performance. The study also provides a better understanding of the state of organizational learning within commercial banks in Kenya.