Influence Of Organizational Factors On Implementation Of Occupational Safety And Health Programmes In Public Service Institutions: A Case Of Huduma Citizen Service Centres, Nairobi County, Kenya

Abstract

This study sought to determine the influence of organizational factors on the implementation of Occupational Safety and Health Programmes in Huduma Citizen Service Centres in Nairobi City County. Specifically, the study sought to determine the influence of organizational policy, examine the influence of organizational culture, establish the influence of organizational training and to assess the influence of organizational leadership in implementation of Occupational Safety and Health Programmes in Huduma Citizen Service Centres. The target population comprised 397 employees in Huduma Citizen Service Centres and Huduma Kenya Secretariat in Nairobi City County, from which a sample of 195 respondents was drawn. The sampling procedure used was stratified random sampling. Primary data was collected using a questionnaire. The questionnaire was pre-tested on respondents from Machakos Huduma Citizen Service Centre to ensure that the study’s objectives would be achieved. Quantitative data was analyzed using descriptive statistics incorporating tools of analysis such as frequency, mean and standard deviation. The relationship between Organizational Factors and Implementation of OSHP was determined by use of inferential statistics through regression analysis. The influence of Organizational Culture was found to be the most significant followed by Organizational Policy and then Organizational Training and Organizational Leadership. A strong positive relationship, R, of 0.965 was established to exist between combined organizational factors comprising of Organizational Policy, Organizational Culture, Organizational Training and Organizational Leadership and Implementation of OSH Programmes at Huduma Citizen Service Centres. It was established that 93.1% of the Implementation of OSH Programmes at Huduma Citizen Service Centres was explained by combined factors such as Organizational Policy, Organizational Culture, Organizational Training and Organizational Leadership. The study recommends the following; top leadership of Huduma Kenya Programme should conduct regular training needs analysis that includes safety provisions that is incorporated in the annual training plans of employees. Management should put in place measures to mitigate on emerging threats of terrorism, adequate emergency exits for any eventuality and adequate ventilation system to ensure that there is good circulation of air at the Huduma Citizen Service Centres. The management should conduct regular audits of electrical appliances and devices. The top management of Huduma Kenya Programme should design workstations that minimize lumbar ache injuries and provide adequate lighting to reduce computer eye syndrome. The management should show commitment and provide leadership by ensuring that work procedures incorporate safety issues.