Influence of Organizational Characteristics on Management of Strategic Change at Christian Blind Mission, Kenya

Abstract

The objective of this research was to establish the influence of organizational characteristics on management of strategic change at Christian Blind Mission, Kenya. The study sought to achieve one specific objective i.e., to establish the influence of organizational characteristics in management of strategic change at Christian Blind Mission. The study took a case study approach and primary data was collected using face to face and telephone virtual interviews. Interviews were conducted for Senior Management Team at CBM Kenya; who included: Country director, Regional Program Manager, Regional Finance Manager, Human Resource Manager, Communication and Brand Manager and Capacity Development and program quality Manager (Sub project change). Content analysis was used to analyze the data collected. The study established that organization characteristics which included firm ownership, leadership, academic qualifications, managerial experience, age of the firm and organizational structure have a significant influence on management of strategic change at CBM Kenya. Based on the findings, the study recommends documentation of change processes for future learnings and training of managers to enhance their experience. Finally; the study recommends that the structure of CBM Kenya may be reviewed in order to make it better and more responsive to efforts towards management of strategic change.