Performance Management and Employee Productivity a Case Study of Golf Hotel, Kakamega County

Abstract

Employee Productivity is paramount in business circles because it brings about positive outcomes for organizations. Relationship of employees to their organizations materializes through withdrawal behavior or commitment to the organization. Committed employees appear less stressed and more satisfied in a personal setting when the organization takes care of them well. Employee Productivity has been identified as a significant driving force to professionals’ performance. Unfortunately, Employee Productivity cannot be wished away or eliminated in organizations, but it can only be managed with different coping practices. Hence, the general objective of the study was the Influence of Performance Management on Employee Productivity at Golf Hotel, Kakamega County, Kenya. Specific objectives Were; to examine the effect of Performance Appraisal on Employee Productivity at Golf Hotel in Kakamega County; Kenya, to evaluate the effect of Performance Planning on Employee Productivity of Golf Hotel in Kakamega County; Kenya, to examine the effect of Rewarding System on Employee Productivity of Golf Hotel in Kakamega County; Kenya, to assess the effect of Performance Feedback on Employee Productivity of Golf Hotel in Kakamega County; Kenya. This study used descriptive survey research design and the target population were the respondents from the Golf Hotel in Kakamega County; Kenya. The study employed the use of structured questionnaire on collection of primary data from employees of Golf Hotel; Kenya. Pilot study was done in imperial Hotel in Kisumu; Kenya in order to test the reliability and validity of the research instruments. The study descriptive and inferential statistics was analyzed by use of SPSS software version 24, further; a regression equation model was developed to test the relationships between the variables. The results of the findings indicated Performance Management Practices influenced Employee Productivity in Hotel Industry. In terms of influence significance; Performance Appraisal Practice had more influence on Employee Productivity, followed by Performance Planning Practices, Performance Feedback and Rewarding System Practices. The study recommends for the Hotel Industry to embrace the use of Performance Management Practices since when applied correctly it improves the Employee Productivity. The study recommends for further studies on the same considering same variables but different methodologies