Procurement Governance, Integrative Supply Chain Technology, Procurement Performance And Service Delivery At State Ministries, Departments And Agencies In Kenya

Abstract

Corruption and financial impropriety have been a topical issue in Kenya for the last two decades. There have been several reports by the Ethics and Anti-Corruption Commission and the Public Procurement Regulatory Authority that have identified procurement procedures as a possible channel for impropriety in administration of public funds. Procurement fraud is a topic under examination by the Directorate of Criminal Investigations, Public Prosecutions, Ethics and Anti-Corruption Commission. Government procurement governance changes and procurement performance measures have been implemented as part of the Cabinet Secretary for the National Treasury's reform process to address this issue. This has helped to enhance service delivery in the public sector. The major issue is whether or not implementing these procedures would lead to improved service delivery. Procurement governance, integrative supply chain technology, procurement performance, and service delivery are all examined in this research. Specifically, the study sought to determine the effect of procurement governance on service delivery in Kenyan MDAs, examine the influence of procurement performance on the relationship between procurement governance and service delivery in Kenyan MDAs, establish the effect of integrative supply chain technology on the relationship between procurement governance and service delivery in Kenyan MDAs, and finally examine the combined effect of procurement governance and supply chain integration technology in Kenyan MDAs. Through a semi-structured questionnaire, the researcher conducted a descriptive cross-sectional study in Kenya, involving representatives of Kenyan government departments and agencies involved in public procurement. Component based Structural Equation Modeling using PLS-SEM was used to analyze data to achieve these objectives. The results of the PLS-SEM analysis showed a statistically significant link between procurement governance and service delivery. Secondly, procurement performance had a significant mediating effect on the relationship between procurement governance and service delivery. Third, integrative supply chain technology was found to insignificantly moderate the relationship between procurement governance and service delivery. Finally, the combined effect on service delivery of procurement governance, integrative supply chain technology, and procurement performance was much stronger, according to the results. The study recommends incorporating procurement ethical and best practices through integrative systems for improved service delivery, training and courses for ISCT should be enhanced to cultivate ISCT skills as should be practiced. Stakeholders can use the study findings to improve the legislative framework and procurement policies as these were found to impact the readiness of ISCT adoption in public sector. The study findings also provide researchers’ with a useful conceptual and methodological reference to pursue further studies in other procurement sector especially moderating role of ISCT