dc.contributor.author | Mutitu, Elijah | |
dc.date.accessioned | 2023-11-14T07:25:27Z | |
dc.date.available | 2023-11-14T07:25:27Z | |
dc.date.issued | 2023 | |
dc.identifier.uri | http://erepository.uonbi.ac.ke/handle/11295/163954 | |
dc.description.abstract | The research aimed to explore the impact of Information4Communication4Technology
(ICT) adoption on the performance of SMEs in Kiambu County. It assessed the link
between ICT adoption and SMEs' performance in Kiambu County as well as the impacts
of the external environment on the relationship between ICT adoption and the
performance of SMEs in Kiambu County. The study was grounded in two theories: the
diffusion of innovations and the technology acceptance model. The study utilized a crosssectional
survey reliant on questionnaires. The study population comprised all registered
Small and Medium Sized Enterprises (SMEs) in Kiambu County. The study targeted a
sample of 385 respondents; 286 respondents completed the questionnaire, equivalent to a
74.3% response rate. Data analysis was done, and correlation was calculated. The results
showed a moderate positive correlation (r=0.494) between the relationship of ICT
adoption (Frequency4of usage of ICT tools) and SMEs' performance. The results also
showed a weak positive correlation (r=0.149) between the external environment and
SMEs' performance. The results show that an increased frequency of ICT tool usage
would lead to increased SMEs' performance in Kiambu County by 0.188. The researcher
proposes additional studies to assess the combined impact of ICT adoption and the
external environment on SME's performance. | en_US |
dc.language.iso | en | en_US |
dc.publisher | University of Nairobi | en_US |
dc.rights | Attribution-NonCommercial-NoDerivs 3.0 United States | * |
dc.rights.uri | http://creativecommons.org/licenses/by-nc-nd/3.0/us/ | * |
dc.title | Information Communication Technology Adoption, External Environment and Firm Performance of Small and Medium Enterprises in Kiambu County, Kenya | en_US |
dc.type | Thesis | en_US |