Browsing Theses and Dissertations by Author "a5af3aa7-bb95-495e-ae61-f6b1c16395c9"
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Influence of total quality management principles on organizations’ competitiveness: a case of selected construction firms in Mombasa county, Kenya
Aori, Julita O (University of Nairobi, 2015)The globalization trend is influencing how organizations set plans and operate to achieve their objectives. One way of realizing these objectives is incorporating Total Quality Management (TQM) principles into the company’s ...