Browsing Theses and Dissertations by Subject "Internet Service Providers"
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Continuous Improvement and Operational Excellence Among Internet Service Providers in Kenya
(university of nairobi, 2018)Continuous improvement is a quality philosophy which infers that improvements on processes, services and products are always possible and organizations should continuously reevaluate them, initiate and implement improvements ... -
Innovation and Firm Performance Among Internet Service Providers in Kenya
(University of Nairobi, 2019)The ISP market in Kenya has seen changes occur in its environment. The technological, economic and legal changes have pushed providers towards a new way of thinking where innovations are being used to provide competitive ... -
Lean Six Sigma and Operational Performance of Internet Service Providers in Nairobi
(university of nairobi, 2018)Lean six-sigma is regarded as one of the most effective approaches to increasing productivity in organizations. It describes a set of tools and methodologies that can be used to improve the quality of operational processes ...