| dc.description.abstract | This study is meant to explore factors affecting job satisfaction. The research was done
with the assistance of National Social Security Fund (NSSF) employees. A selfadministered
questionnaire covering various aspects of job satisfaction was prepared and
distributed to employees of NSSF in various branches that are found in Nairobi. Factor
analysis was employed to ascertain factors underlying personal characteristics and job
satisfaction. Generally, majority of employees in NSSF were satisfied with their jobs.
This was because of factors like, job security; security and administration of pension
plans, relationship with peers and salary. The study also revealed that for the employees
to be satisfied with their job there has to be a good salary level, good working
environment and also there has to be some training for them to be able to adapt with the
rapidly changing technology.
These are the factors that are most important in the organization and them alone can
make employees satisfied with their job. Results also indicated that personal, job, and
organizational climate factors influenced the ego investment or job involvement of
'.. people in their jobs, which in turn influenced the intrapsychic reward of sense of
competence that they experienced, which then directly.. inf1uenced employees' job
satisfaction.
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