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    Patient satisfaction with integrated HIV and antenatal care services in rural Kenya.

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    Date
    2012
    Author
    Vo, BN
    Cohen, CR
    Smith, RM
    Bukusi, EA
    Onono, MA
    Schwartz, K
    Washington, S
    Turan, JM
    Type
    Article
    Language
    en
    Metadata
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    Abstract
    A cluster randomized controlled trial was initiated in Kenya to determine if full integration (FI) of HIV care, including HAART, into antenatal care (ANC) clinics improves health outcomes among HIV-infected women and exposed infants, compared to a non-integrated (NI) model. This article examines ANC clients' satisfaction with and preferences regarding HIV-integrated services. In this cross-sectional study, pregnant women attending five FI clinics (n=185) and four NI clinics (n=141) completed an interviewer-administered questionnaire following an ANC visit. By self-report, 55 women (17%) were HIV(+), 230 (71%) were HIV(−), and 40 (12%) did not know their HIV status. Among HIV-infected women, 79% attending FI clinics were very satisfied with their clinic visit compared to 54% of women attending NI clinics (P=0.044); no such difference was found among HIV-uninfected women. In multivariate analysis, overall satisfaction was also independently associated with satisfaction with administrative staff, satisfaction with health care providers, positive evaluation of wait time, and having encountered a receptionist. Full integration of HIV care into antenatal clinics can significantly increase overall satisfaction with care for HIV-infected women, with no significant decrease in satisfaction for HIV-uninfected women served in the same clinics.
    URI
    http://www.ncbi.nlm.nih.gov/pubmed/22296261
    http://erepository.uonbi.ac.ke:8080/xmlui/handle/123456789/32398
    Citation
    AIDS Care. 2012;24(11):1442-7
    Publisher
    Department of Family and Community Medicine, University of California, Davis, CA, USA
     
    Research Care and Treatment Program, Kenya Medical Research Institute, Nairobi, Kenya
     
    Department of Pediatrics, University of California, San Francisco, CA, USA
     
    Department of Obstetrics, Gynecology, and Reproductive Sciences, University of California, San Francisco, CA, USA
     
    Department of Obstetrics and Gynecology, Indiana University, Indianapolis, IN, USA
     
    Subject
    Patient satisfaction
    HIV
    Antenatal care
    Service integration, Kenya
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    • Faculty of Health Sciences (FHS) [10214]

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