| dc.description.abstract | This Study sought to establish the influence of principals' role conflict on students' performance in Kenya (KCSE) in public secondary schools in Kisii North District. The specific objectives of the study were to: Investigate the influence of the principals' role conflict in formulation of school policies and objectives on the overall schools' -KCSE performance, determine the influence of principals' role conflict in organization and coordination of school activities on KCSE performance; establish the influence of principals' role conflict ill management of resources on KCSE performance, establish the influence of principals' role conflict in school public relations on ~CSE performance. The study was guided by the structural functionalism theory (Wallace&Wolf, 1999).
Descriptive survey design was used to investigate the influence of conflict in principals' administrative roles on students' Kenya Certificate of Secondary Education performance. A stratified random sampling technique was used to select Principals and teachers from secondary schools. Document analysis guide, Principals' and teachers' questionnaire were used. The questionnaire was analyzed using inferential statistical techniques (Reliability-Corrected Analysis of Covariance, Linear-by-Linear Association in Chi-square Analysis &Spearman's Rank Correlation Coefficient) in SPSS. The questionnaire was used because it was easy to distribute, allowed anonymity of the respondents and provided the same questions to all respondents. It was found that principals encounter role conflict with students, parents and teachers in formulation of school policies and objectives.
Secondly, principals indicated that they face role conflict with teachers when they carry out instructional supervision. Thirdly; the study revealed that principals encounter role conflict in the management of resources. Lastly, it was evident that principals' role conflict arises when acting as a public relations officer of the school. The study therefore recommended that: sponsors, parents and politicians need to stop meddling in the management of schools and look for amicable means and ways to present their grievances.
This approach will improve the working relationship in school environment and improve academic performance in secondary schools.
Teachers and departmental heads need to understand that resources are limited and allocation should be based on competing needs and not individual basis. Major suggestions for further research were; need for similar study to be carried out where the informants will include more stake holders and the research be replicated for a wider population to confirm applicability of the findings to diverse population. | en_US |
