| dc.contributor.author | Kibera, Francis | |
| dc.date.accessioned | 2013-07-11T12:51:27Z | |
| dc.date.available | 2013-07-11T12:51:27Z | |
| dc.date.issued | 2012 | |
| dc.identifier.citation | Thuo J K, N KF, et al. 2012. “Customer Relationship Management Practices and the Marketing Productivity of Commercial Banks in Kenya”,, July 12-13, 2012. : 3rd African International Business and Management Conference (AIBUMA). , Nairobi | en |
| dc.identifier.uri | http://profiles.uonbi.ac.ke/fkibera/publications/%E2%80%9Ccustomer-relationship-management-practices-and-marketing-productivity-commerci | |
| dc.identifier.uri | http://hdl.handle.net/11295/47491 | |
| dc.language.iso | en | en |
| dc.title | Customer Relationship Management Practices and the Marketing Productivity of Commercial Banks in Kenya | en |
| dc.type | Article | en |
| local.publisher | school of Business, University of Nairobi | en |
