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Now showing items 41-45 of 45
Customer relationship management and competitiveness of commercial banks in Kenya
(2007)
Customer Relationship Management (CRM), also referred to as Relationship Marketing, is
heralded by some marketing academics and practitioners as the new paradigm of marketing.
However, despite the intense growth in the ...
An empirical investigation of supply chain management best practices in large private manufacturing firms in Kenya
(2007)
Today, large companies are mainly focusing on becoming efficient and flexible in their
manufacturing methods in order to handle uncertainty in the business environment. To do
this, they need different strategies to manage ...
Dialogues of Healing and Reconciliation
(2007)
The papers draw on recent work from southern Africa in the genres of the novel, autobiography, theatre and song to examine healing and reconciliation in post-1994 South Africa and in Zimbabwe. The papers will argue that ...
Impact of Minimum -Wages on Formal Employment in Kenya
(University of Nairobi,, 2007-03)
This paper uses time series data to analyze the impact of minimum wages
on employment in the private and public formal sectors in Kenya. An error
correction model is used to analyse the long-run and short-run effect ...