Employee perception on the effectiveness of performance appraisal system at the Teachers’ Service commission, Kenya
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Date
2013-11Author
Matunge Scholastica S.
Type
ThesisLanguage
enMetadata
Show full item recordAbstract
The objective of this study was to investigate employee perception of the effectiveness of
performance appraisal system at the Teachers Service Commission, Kenya. The study
adopted a descriptive survey of the Teachers’ Service Commission. The researcher
collected primary qualitative data from employees of TSC. Stratified and simple random
sampling techniques were applied in arriving at the sample size. The sample size for the
study was 49 respondents out of 3000 employees and the researcher managed to collect
data from all the 49 respondents. The study established that the performance appraisal
system used by the Teachers Service Commission is simple and has been consistent over
time. All the employees of the commission are subjected to the same standards as far as
the performance appraisal system is concerned. However, it is clear that the system does
not seem to involve all the employees during the development process. It also has a
number of loopholes that encourage subjective evaluation of the employees. They
include: lack of knowledge of the appraisee, lack of clarity on the parameters used, lack
of communication to enhance feedback on performance, personal differences between
appraiser and appraise and collective responsibility in organizational activities. The study
recommends that the entire system needs to be overhauled since it has some loopholes
that need to be addressed. The study also recommends that the performance appraisal
system needs to be reviewed in order to ensure that it is based on ideals that are more
realistic
Citation
Matunge Scholastica Seem (2013). Employee Perception On The Effectiveness Of Performance Appraisal System At The Teachers’ Service Commission, Kenya. A Research Project Submitted In Partial Fulfillment Of The Requirement For The Award Of The Degree Of Master Of Business Administration School Of Business, University Of Nairobi.Publisher
University of Nairobi School of Business